The Handcrafted Card Company

Privacy and Cookies

Data Protection, Cookies and Website Account

General Information

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    Data Protection, Cookies and Website Account

    We take care to protect your privacy and secure your information.

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    Data Protection

    Any information given during the course of enquiring and ordering with us we simply use to process your enquiry and/or your order and we do not share your information with third parties.

    Should you order from us then we ask for your:

    • Name
    • Contact information including email address and phone numbers (your mobile number is especially useful for you to receive tracking updates on your order if applicable)

    We also may use this information for internal record keeping and to improve our products and services.

    We operate an ‘opt in’ mail system. This gives you the choice of whether or not you wish to receive marketing information when you interact with our website. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Replying to the 'unsubscribe' link in a promotional mail will also ensure that your name is removed from our mailing list.

    We will not share any information the client supplies with a third party. All data is collected lawfully and in accordance with the Data Protection Act 1998.

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    Website Account

    If you use our website, you are responsible for maintaining the confidentiality of your online account to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password and to take all necessary steps to ensure that the password is kept confidential and secure. Please contact us immediately if you have any reason to believe that your password has been compromised in any way and become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

    Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within your ‘my account’ area of the website.

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    Cookies are small files used to transfer information to your computer. They cannot harm your computer but they do make our website work for you and help your experience by ‘remembering’ you.

    Cookies do many different jobs, like navigating between our pages efficiently, storing your preferences, remembering what’s in your shopping basket and generally improving your experience of our website.

    We don’t share any of the information used with anyone else and EU legislation states we must ask for your consent. Please accept cookies in your options and enjoy using our website as we intend.